Kyvena Privacy Policy

Last updated: 14 September 2026 · Operated by GrandVaren Technologies

Kyvena helps car owners get a preliminary, photo-based estimate for visible car damage and connects them with a participating authorised service workshop. This page explains what we collect, why, who sees it, how long we keep it, and how to delete it.

What we collect

• Phone number — to log you in with a one-time code.
• Your name — optional, if you choose to add it.
• Vehicle details — brand, model, year (optional) and registration number.
• Photos of the damage you take in the app, and an optional short description.
• Case records — the AI damage findings and cost estimate, the workshop you choose, your appointment, the workshop's inspection notes, and the final repair bill amount.

We do not collect your device's location, contacts, or payment card details. Workshop search uses a fixed city location, not your phone's GPS.

How we use it

• To log you in and keep your account secure.
• To produce a preliminary damage assessment and cost range from your photos.
• To let the workshop you choose review your case, book an appointment, inspect your car and record the repair.
• To compare our preliminary estimates with what the workshop found and what the repair actually cost, so we can make estimates more accurate.

Every AI estimate is preliminary only — it is not a final repair quotation. Hidden damage can only be found when the workshop physically inspects your car.

Who we share it with

• Google (Gemini AI) — your damage photos and your vehicle's brand, model and year are sent to Google's Gemini AI service to produce the preliminary assessment.
• The workshop you choose — its service advisor sees your name, phone number, vehicle details, photos and estimates so they can review and service your case.
• Our service providers — our cloud hosting provider stores the data, and our messaging provider receives your phone number to deliver login codes.

We do not sell your data and we do not show ads.

How long we keep it

We keep your data while you use the service, and for up to 90 days after your last repair case is closed. After that, your personal details are removed as described below.

Deleting your account

You can delete your account at any time — inside the app, or on the web at /delete-account (no app needed; we send a code to your phone to confirm it's you). An account can't be deleted while a repair case is still in progress.

When your account is deleted, we remove your name, phone number, vehicle registration number and your photos. Records of repairs and bills are kept for accounting and for improving estimate accuracy, but are no longer linked to you.

Security

All data travels over encrypted connections (HTTPS). Access is limited by role: customers see only their own cases, and a workshop advisor sees only cases sent to their workshop.

Children

Kyvena is not intended for anyone under 18.

Changes

If this policy changes, we will update this page and the date at the top.

Contact

Questions about your data? Email aadarsh.main@gmail.com.